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Communication Division
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Many
Sheriff's state that communications are the lifeline of their department.
Sheriff W. R. Hierholzer and his Chief Deputy Clay Barton really believe
this statement to be true. Because of this belief, all other divisions in the
department give "dispatch" the respect and recognition they deserve. The
Communications Division has 10 full time dispatchers. They are responsible
for communication via radio with the field officers for the Sheriff's Office along
with the Ingram City Marshal's Office and all Volunteer Fire Departments. In addition, our dispatchers facilitate
Texas Parks and Wildlife officers, United States Border Patrol units, Adult Probation
Officers, and often this region's Department of Public Safety Troopers.
Communication personnel answer emergency, non-emergency, 911, and crime-stopper
phones. They prioritize incoming calls, and dispatch field units as needed. The
communication division is the first link between Kerr County Citizens with a
need, and field units who can help resolve the problem. They maintain accurate
records of all shift activity via computer systems and radio logs. They are
responsible for all Texas Law Enforcement Teletype System (TLETS)
correspondence, warrant entries, warrant confirmations, protective order entry,
administrative message, driver license inquiries, vehicle registrations, etc. In case emergencies or natural
disasters the Communications Division will put out the notification through
"CODE RED". See the link on home page for enrollment for this. Communications Supervisor
Amanda Jemeyson
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